Broken Crocs? How to Fix Cracks, Straps, Soles and Worn Heels

Short answer: you can fix a popped-out strap and you can swap a torn strap. You can’t really fix cracks, splits, a smooth sole or a worn-down heel. Glue doesn’t flex like Crocs foam, so it peels off. For those, it’s time for a new pair.

In this guide

1. What can I fix on my Crocs?
2. How do I put a Crocs strap back on?
3. Can I replace a broken Crocs strap?
4. Why does the strap hole crack?
5. Can you fix cracked or split Crocs?
6. When is the sole worn out?
7. Why is my Crocs heel worn down on one side?
8. How do I make my Crocs last longer?
9. Is it covered by warranty?
10. FAQ
11. Fix the strap, replace the rest

What can I fix on my Crocs?

Problem	Can you fix it?	What to do
Strap rivet popped out	Yes	Push it back through the hole (steps below)
Strap torn or snapped	Sort of	Get a replacement strap that matches your model
Rivet hole cracked or stretched	Sometimes	Try a new strap, or wear them as slip-ons
Crack or split in the foam	No	Small surface cracks are OK. Splits keep growing
Sole worn smooth	No	Replace. Smooth soles slip on wet floors
Heel worn down at an angle	No	Replace when you can see the angle

How do I put a Crocs strap back on?

• Line up the strap rivet with the hole on the side of the clog.
• Hold the inside of the clog with your fingers.
• Press the rivet head firmly until it pops through.
• Don’t heat the foam to make it easier. Heat warps Crocs.

Can I replace a broken Crocs strap?

Yes. Crocs and other sellers sometimes sell replacement heel straps. Match the strap to your model and size, and read reviews before buying. If the shoe is also worn out (smooth sole, flat footbed), a new pair is the better buy. Heel strap tips: should the strap be up or down?

Why does the strap hole crack?

• Pulling the clog on by the strap.
• Flipping the strap hard many times a day.
• Heat or age making the foam stiff.
• Kids pulling and flipping straps all day.

A cracked hole often lets the rivet pop out again. If the hole is torn through, wear them as slip-ons around the house only.

Can you fix cracked or split Crocs?

Not for long. Glue cracks or peels off as the foam bends, and some glues damage the foam. Small surface cracks are mostly cosmetic. A split that opens when you walk will keep growing, can catch on things and lets water in, so retire that pair from work and sports.

Where it cracks	Likely cause
Across the toe bend	Age and bending
Between vent holes	Thin spots bending
Around the strap rivet	Strap stress
Chalky, cracked surface	Heat, sun or harsh cleaners
Cracks in winter	Cold makes foam stiff

When is the sole worn out?

When the tread is smooth or shiny, or worn through. Smooth soles are the main reason Crocs feel slippery on wet floors. If you wear Crocs at work in a kitchen or hospital, check the tread under the ball of your foot every month. Crocs are one piece of foam, so they can’t be resoled.

Why is my Crocs heel worn down on one side?

Most people land on the outer heel first, so that side wears faster. That’s normal. Clogs that are too big make you drag your feet and wear the toe and heel faster. Use the heel strap and the right size. Replace them when you can see the heel angle from behind. If uneven wear comes with foot, knee or hip pain, see a doctor or podiatrist.

How do I make my Crocs last longer?

• Keep them away from heat: no hot cars, dryers or heaters. See Crocs shrunk in a hot car.
• Clean with mild soap. No bleach, acetone or strong cleaners. See cleaning hacks.
• Put them on with your hand, not by pulling the strap.
• Rotate two pairs if you wear Crocs every day.
• Store them indoors and out of the sun.

How long should they last? Read how long do Crocs last?

Is it covered by warranty?

If something breaks very early, keep your receipt and check the return or warranty terms of the store you bought from. Normal wear and heat damage usually aren’t covered.